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Support Remote support
Remote support
Novitec Co., Ltd.
We at Novitec offer remote support to quickly assist you with any difficulties while using
our product. Feel free to contact us through Customer Support (Q&A).

Remote Assistance Service

Please check the process below for further instructions regarding
Remote Assistance Service.

  • Check the support availability
    1. Send us your technical issue through our email (support@novitec.co.kr) or through our website.
    2. Check support availability with our technical staff.
  • Remote program installation
    Please install TeamViewer before the scheduled meeting time. (Link down below)
  • Troubleshooting and support
    Please contact our technical support team at +82-70-7122-1000 for assistance with troubleshooting.
  • Problem solving
    Feel free to delete Teamviewer program once finished with support.

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